Canadian Distributor for Liquido Active Wear

FAQ

HOW DO I MAKE A PURCHASE?

Shopping with Northern Star Yoga is super easy. Below are a few steps to help you fill your shopping cart with beautiful Liquido Products:
* Choose the category of the product that you want to buy such as Yoga Tops, Yoga Bottoms and others to start.
* Once you have chosen your item, choose the size, quantity and click on ADD TO CART.
* If the size you would like does not appear under the size options, it means that particular size is out of stock.
* You can continue shopping or you can view your cart and proceed to the check out.
HOW OFTEN DOES NORTHERN STAR YOGA RECEIVE NEW INVENTORY?
We receive new inventory every month to keep our patterns fresh and unique.
DOES LIQUIDO REPEAT PATTERNS?
We do like to keep our patterns exclusive so we do not repeat patterns. Also, we only bring a limited number of each pattern to the market so we can keep your wardrobe not only colourful but very unique. Occasionally, if a pattern is in big demand, we might repeat it in a different colour scheme.
HOW DO I CARE FOR MY LIQUIDO PANTS AND TOPS?
3 Simple Rules:
1. COLD WATER WASH
2. HANG TO DRY
3. NO HOT IRONS
CAN I CANCEL OR CHANGE MY ORDER?
No. Once your order has been placed we are unable to make changes or cancel your order. However, once you have received your item, you can follow our return and exchange procedures to exchange your item if you wish. If you have made an error in your delivery address please contact us via email immediately. If your order has already been shipped, Liquido accepts no responsibility for incorrect details entered.
HOW LONG DOES IT TAKE FOR MY ORDER TO BE PROCESSED?
Northern Star Yoga Operates from Monday to Friday, from 9 AM to 5 PM.
Orders are typically processed within 2-3 days depending on the volume of orders received.
Orders and inquiries are not processed during weekends and public holidays.
We do our best to answer all your inquiries as quickly as possible, however during busy periods, general inquiries can take up to 48hrs for follow up and orders can take up to 2 days to be processed.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit card payments through Shopify and PAYPAL.
DO YOU SHIP INTERNATIONALLY?
Yes, Northern Star Yoga meets you wherever you are.
WILL I HAVE TO PAY FOR CUSTOMS OR IMPORT TAXES?
All international customers are responsible for the customs rates within their own country. 
Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.
DO I NEED TO COVER ANY POSTAGE ON RETURNS?
It is client’s responsibility to cover the postage of the returned item and Northern Star Yoga will cover the postage of the new item.
Northern Star Yoga will cover any postage expense for faulty items.
CAN I USE MULTIPLE COUPON CODES AT ONE TIME?
You will be able to use ONE discount code along with any ONE giftcard issued for store credit at the same time.